After the 2014
Olympics women’s hockey gold medal game (won by Canada – Yeah!), a cute cartoon
surfaced. A hockey coach is telling the
Canadian men’s hockey team “to play like girls”.
I laughed and then I thought
of the message that this cartoon sends about gender and sport stereotypes. Then I thought about the messages for
facilitation.
https://pbs.twimg.com/media/BhAqz1mCUAAdy_7.jpg
How can this perseverance apply to facilitation? I think
of the groups of people who cope with difficult, challenging, and at times, threatening,
discussions about contentious topics.
Often, people will want to give up; to believe that failure is
inevitable. When we, as facilitators,
work with people who have reached this stage, we need to “play like girls” and
persevere. We need to believe and need
to help the participants believe that success is possible; that the
conversation can continue; and that understanding and agreement can be
achieved.
To help with these
difficult discussions, I often refer to Sam Kaner’s “Facilitator’s Gide to
Participatory Decision-Making” book, (http://www.communityatwork.com/index.html)
and particularly, the Dynamics of Group Decision-Making model. I explain the Divergent Zone, the Groan Zone,
and the Convergent Zone to participants to let them know that it is possible to
continue through the disagreements, to “groan”, and then to come together with mutual
understanding.
Now,
I will use the Canadian women’s gold medal win to show how perseverance works –
in hockey, in facilitation, and in conversations.